- Adheres to all DBH policies and procedures.
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- Conducts self in a manner that represents DBH values.
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- Maintains a positive and respectful attitude.
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- Provides exemplary customer service to all patients.
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- Exhibits understanding and respect for cultural and lifestyle diversity.
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- Understand and maintain professional boundaries and professional ethics.
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- Follows directions as given by all facility leadership.
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- Maintains confidentiality of patient information and records; and of facility/company proprietary, privileged, and/or confidential information.
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- Facilitates patient daily needs per the program schedule, including but not limited to: waking/bedtime routines and hygiene, meals/snacks, bathroom safety observations, free time.
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- Assists Nursing staff with duties as directed, for example: patient supervision, vitals, room searches, patient searches, etc.
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- Recognizes, responds to, and assists in crisis situations and provides interventions as appropriate.
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- Consistently reports to work on time and prepared to perform the duties of the position.
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- Assists in the implementation of individual patient treatment plans per clinical team.
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- Supports patient during admission and discharge processes. This may include checking in patient belongings, acclimating patient to the program, preparing patient for returning home.
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- Monitors patient activity and documents any significant patient issues. Completes all shift notes, group notes, and other required documentation by the end of shift.
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- Maintains and organized and safe environment and performs basic housekeeping duties.
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- Conducts regular facility and grounds checks, advising facility leadership of any irregularities or safety concerns.
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- Facilitates and leads daily groups as directed by facility leadership if applicable.
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- Attends all staff meetings and in-service trainings.
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- Completes all online training, policy verification, and ensures that their employee HR file is kept up to date.
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- Provides transportation services including patient transportation/supervision, errands, shopping, admits, outings, etc. (must be pre-qualified to drive a company vehicle).
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- Performs other duties as assigned.
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